Refund Policy

Refunds will be given with written notice, prior to classes starting, minus a 10% of total class cost Cancellation fee. 

Refunds will be issued within 10 business days of request. 

Other requests will be reviewed on a case by case basis. 

Student can retake the portion missed with no penalty. 

No shows will not be treated with priority. 

 

  1.  If you no show a class one time we will work to reschedule you. No refund.
  2.  If you no show a second time. A 10% administrative fee will be added to the class fee. (10% of the class cost)
  3.  If you no show three times no refunds or reschedules.

 

All requests must be confirmed in writing.

Cancellation Policy

Should the school need to cancel a class student will be given the option to retake the class at a different time or a full refund.  All decisions will be confirmed in writing. If student has received class materials a charge may occur to pay for materials.

Confidentiality

All tests and confidential information will be kept in a locked file cabinet or a secured electronic drive. While being administered care will be given to maintain integrity of tests, with keeping student electronic devices in front of classroom if necessary.

When doing Zoom classes, no portion of the test will be shown or accessible to the students.  

Attendance

1.  Attendance will be monitored with sign in and sigh out sheets.

2.  For larger classes (over 30 students) an extra monitor will be provided to ensure students are in class.

3.  Students who leave the classroom for longer than a 1-5-minute restroom break will be approached at the next class break to discuss the attendance policy. If they continue to need extra breaks, student will be dismissed from class. No refund given.

4.  For multi-day classes if a student needs to be absent a plan will be made with the individual student to repeat that day or section of the class.  For homework given a different assignment will be given to the student to ensure the integrity of the classes and program.